As a general rule, packages with express delivery are shipped within 72 hours of receipt and confirmation of payment, in the case of packages with normal delivery, their shipment will be made within 5 business days of receipt and confirmation of payment, in any case, shipments will be made through one of our logistics allies, including UPS, Fedex, Estafeta, Packagexpress, Redpack, among others, with tracking number and delivery without signature . Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping costs include handling and packaging costs, as well as postal costs. Handling costs are fixed, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in one order. We cannot combine two different orders, and shipping costs will apply to each individually. We are not responsible for any damage your package may suffer after shipment, but we do our best to protect all fragile items. The boxes are large (if the order warrants it) and your items will be well protected.
*Free shipping applies only within the Mexican Republic, they will always be made using the normal shipping method through the logistical partner that is available at the time.
*In the case of international shipments to the United States, they will always be made through UPS; The flat rate of $ 39US applies only to orders that do not exceed 5Kg in weight and does not include import taxes and possible additional fees charged at destination.